FAQ

Ordering & Fitment

Will this part fit my truck?

Use the year/make/model search on our site to shop parts confirmed for your vehicle. Fitment can still vary by trim, drivetrain, and existing modifications, so it's your responsibility to verify compatibility before ordering — see How Fitment Works for what to check. Not sure? Email Info@yota-wolf.com with your year, model, and trim and we'll help you confirm before you buy.

Are your products genuine and brand-new?

Yes. YotaWolf is an authorized reseller for every brand we carry. Products ship factory-new directly from the manufacturer or distributor and include the full manufacturer warranty.

Can I get help choosing between products?

Absolutely. Email us with your truck details and what you're trying to accomplish and we'll point you in the right direction.

Shipping & Delivery

Where do you ship?

We ship within the United States only. We do not currently ship to P.O. boxes, APO/FPO addresses, or international destinations.

How long does shipping take?

Delivery windows vary by product, supplier, and your location. Made-to-order, powder-coated, and oversized freight items typically take longer. All timeframes are estimates — if you need a specific timeline on an item, contact us before ordering and we'll get you the most current lead time.

How much does shipping cost?

Shipping is calculated at checkout based on the product, weight, and destination. Some products include free shipping.

Why did my order arrive in multiple packages?

Orders containing items from different suppliers ship separately and may arrive on different days from different carriers. This is completely normal.

What should I know about freight (oversized) deliveries?

Large items like bumpers, sliders, roof racks, and rooftop tents ship via freight/LTL carriers. The carrier may contact you to schedule delivery, and someone 18+ must be present to sign. Inspect the shipment before signing. If there's any damage, note it on the delivery slip and photograph it immediately — this is required to file a claim.

When will I get tracking?

Tracking is sent once your order ships. Depending on the supplier, it may come from YotaWolf, the supplier, or the freight carrier directly.

Returns, Cancellations & Refunds

What is your return policy?

Returns are accepted within 30 days of delivery on items that are unused, uninstalled, and unmodified, in original packaging with all hardware included. All returns require a Return Authorization (RA) before shipping anything back — email Info@yota-wolf.com with your order number and reason to start a return.

What items can't be returned?

Due to supplier restrictions: installed, test-fitted, or used items; custom, made-to-order, or special-order products; powder-coated, painted, or color-matched items; and opened electrical components (lighting, wiring, switches, controllers). If an electrical item arrives defective, contact us before returning anything — we'll resolve it through the manufacturer's warranty process.

Are there restocking fees?

YotaWolf does not charge its own restocking or cancellation fees. Some suppliers do, and those vary by supplier and product. Any applicable fee will always be disclosed to you in writing before your return or cancellation is finalized.

Can I cancel my order?

Email Info@yota-wolf.com immediately. Because orders route to suppliers for fulfillment right away, cancellation isn't guaranteed once an order has been processed or shipped. Custom and made-to-order items can't be cancelled once production has begun.

My item arrived damaged, defective, or incorrect. What do I do?

Report it within 48 hours of delivery to Info@yota-wolf.com with your order number and photos of the item and all packaging, including the shipping label. For freight items, damage must be noted on the delivery slip before signing.

When will I receive my refund?

Once the supplier receives and inspects your return, we'll notify you of the outcome. Approved refunds go back to your original payment method, minus any fees disclosed in advance, and typically process within 5–10 business days after approval.

Warranties & Support

Do products come with a warranty?

Yes — every product carries the original manufacturer's warranty, passed through to you in full. Coverage and duration vary by manufacturer and product. Warranties don't cover normal wear, misuse, racing/competition use, improper installation, or modified products.

How do I file a warranty claim?

Email Info@yota-wolf.com with your order number, a description of the issue, and photos. We'll work directly with the manufacturer on your behalf to get it resolved.

How do I reach you?

Email Info@yota-wolf.com anytime — for fitment questions, order updates, returns, or anything else. You'll be talking directly with the person who runs the store.