Shipping & Returns

YOTAWOLF — SHIPPING & RETURNS POLICY Last Updated: May 11,  2026

SHIPPING POLICY

Processing Time

Because YotaWolf operates as a dropship reseller, orders are fulfilled directly by our third-party suppliers and manufacturers. Most orders ship within 1–3 business days after payment is processed, though some items such as oversized parts, specialty components, or made-to-order products may take longer. If that applies to your order we will let you know as soon as possible.

Shipping Methods & Delivery Times

Shipping times vary based on the product type, supplier location, shipping destination, and carrier availability. Once your order ships you will receive a tracking number so you can follow it all the way to your door.

Delivery time estimates begin after the order leaves the supplier — not at checkout. Because we work with multiple suppliers, items within the same order may arrive in separate shipments from different locations.

Shipping Costs

Shipping costs are calculated at checkout based on item size and weight, shipping destination, and carrier rates. Oversized items such as bumpers, sliders, roof racks, and suspension kits may incur higher shipping costs due to freight requirements.

Freight Deliveries

For large freight items such as bumpers, roof racks, skid plates, and rock sliders you are required to inspect the shipment before signing the delivery receipt. If damage is visible note it on the delivery slip and photograph it immediately. Signing without notation constitutes acceptance of the shipment in its delivered condition and may limit your ability to file a damage claim.

International Shipping

YotaWolf currently ships within the United States only. We do not ship to P.O. boxes, APO/FPO addresses, or international destinations at this time.

Shipping Delays

Carrier delays, weather, customs inspections, or supply chain issues are outside of our control as a dropship reseller. We will always do our best to track and support your shipment but we cannot guarantee carrier delivery times. YotaWolf is not liable for shipping delays caused by third-party carriers or circumstances beyond our reasonable control.

RETURNS POLICY

Return Window

Because YotaWolf is a dropship reseller, all return eligibility is governed by the individual supplier or manufacturer fulfilling your order. Generally returns may be requested within 30 days of delivery, provided that:

  • The item is unused and uninstalled
  • The item is in its original packaging with all hardware and accessories included
  • A Return Authorization has been issued by YotaWolf before shipping anything back

Do not ship any item back without first receiving written Return Authorization from us. Unauthorized returns will not be accepted.

Non-Returnable Items

Due to supplier restrictions the following items are not eligible for return under any circumstances:

  • Installed, test-fitted, or used items
  • Clearance or final-sale items
  • Custom, made-to-order, or special-order products
  • Opened electrical components (lighting, wiring, switches, controllers) — unless a manufacturer defect is confirmed
  • Items returned without prior written Return Authorization

If you are unsure whether a product is returnable contact us before purchasing.

Restocking Fees

YotaWolf does not charge its own restocking fees. However some suppliers and manufacturers impose restocking fees on returned items, typically ranging from 15% to 25% of the item's price depending on the supplier and product. We will always notify you in writing of any applicable restocking fee before finalizing your return.

Return Shipping

Return shipping costs are the customer's responsibility unless the return is due to our error or a verified manufacturer defect. Original shipping fees are non-refundable. Return shipments must include tracking.

Fitment-Related Returns

If a product does not fit your vehicle as described, contact us before attempting installation. Fitment issues reported after installation has been attempted will not be eligible for return. It is your sole responsibility to verify compatibility with your specific vehicle year, make, model, and trim before ordering. If you have fitment questions contact us at info@yota-wolf.com before purchasing.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect contact us within 48 hours of delivery at info@yota-wolf.com. Include:

  • Photos of the item and all packaging including the shipping label
  • Your order number

Do not install or use the item. We will work directly with the supplier or manufacturer to resolve it as quickly as possible.

Order Cancellations

Cancellation requests must be submitted immediately by emailing info@yota-wolf.com. Because orders go directly to our suppliers for fulfillment, cancellation is not guaranteed once an order has been placed.

  • If the supplier has not yet processed the order, cancellation is typically free
  • If the order has already been processed or shipped, the supplier may assess a cancellation fee. YotaWolf does not charge its own cancellation fee — any fee comes solely from the supplier
  • Custom or made-to-order items cannot be cancelled once production has begun

Refunds

Once a return is received and inspected by the supplier, we will notify you of the outcome. Approved refunds are issued to your original payment method minus any applicable fees disclosed in advance. Refunds typically process within 5–10 business days after approval. If 15 business days have passed and you have not received your refund contact us at info@yota-wolf.com.

How to Start a Return or Get Help

To request a return, exchange, or support contact us at:

📧 info@yota-wolf.com

Include your order number and as much detail as possible. As a one-person operation every message is personally read and responded to. We typically respond within 1 business day, often faster.

Bottom Line

We want you to get the right parts fast and have zero headaches along the way.

If you have questions about shipping, fitment, or returns — ask before you order. We are here to help.